SplitMetrics

Tony Bondar

FAQ and Troubleshooting

How to find your Client ID (Organization UUID) to integrate an MMP with SplitMetrics Acquire.

How to Find My Client ID?

How to Enable Two-Factor Authentication?

Why our MMP is Offline?

Learn how you can easily check the status of your MMP integration in SplitMetrics Acquire

Where Can I Check the Events Sending by  Trackers?

How do Privacy Changes affect Apple Ads Attribution?

Can I Add Another Team Member to the Account?

What is My Account Time Zone? (ORTZ)

A quick guide on how to easily and properly open CVS files

How to Open CSV Reports Provided by SplitMetrics Acquire?

SplitMetrics Acquire Sync Statuses: In Progress and Last Sync

How can I Delete Keywords?

FAQ: SplitMetrics Acquire Plans - Starter vs. Enterprise

I don't See Installs and Events from Apple Ads in My AppsFlyer Account

Learn what to do if the campaign group is used by another vendor.

I Cannot Set up SplitMetrics Acquire Partner Integration in AppsFlyer

I Haven't Received the Report I've Requested

Find out why your campaign for France got on hold after creation.

I Cannot Launch a Campaign for France Storefront

I Don't See the Create Campaign Button in My Apple Ads Account

Access to my Ad Accounts has been Revoked

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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