SplitMetrics

Polina Barysheva

FAQ and Troubleshooting

How to find your Client ID (Organization UUID) to integrate an MMP with SplitMetrics Acquire.

How to Find My Client ID?

How to Enable Two-Factor Authentication?

Why our MMP is Offline?

Learn how you can easily check the status of your MMP integration in SplitMetrics Acquire

Where Can I Check the Events Sending by  Trackers?

How do Privacy Changes affect Apple Ads Attribution?

Can I Add Another Team Member to the Account?

What is My Account Time Zone? (ORTZ)

A quick guide on how to easily and properly open CVS files

How to Open CSV Reports Provided by SplitMetrics Acquire?

SplitMetrics Acquire Sync Statuses: In Progress and Last Sync

How can I Delete Keywords?

FAQ: SplitMetrics Acquire Plans - Starter vs. Enterprise

I don't See Installs and Events from Apple Ads in My AppsFlyer Account

Learn what to do if the campaign group is used by another vendor.

I Cannot Set up SplitMetrics Acquire Partner Integration in AppsFlyer

I Haven't Received the Report I've Requested

Find out why your campaign for France got on hold after creation.

I Cannot Launch a Campaign for France Storefront

I Don't See the Create Campaign Button in My Apple Ads Account

Access to my Ad Accounts has been Revoked

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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